Cebod Telecom
  • Introduction
  • Customer Onboarding
  • FAQs (Frequently Asked Questions)
  • Cebod Telecom Web Portal
    • Dashboard
    • Activities
      • Call records
      • Messages
      • Active calls
      • SMS records
      • Faxes
    • Phone System
      • Phone Numbers
      • IVR (Auto Receptionist)
      • Users (Extensions)
        • Dynamic Caller ID
      • Manage Devices
      • Manage Groups
      • Manage Conferences
      • Postcall Actions
      • Webhooks
      • Time Conditions
      • Call Blocking
      • Call Center
        • Active Calls
        • Agents
        • Queue
        • Agents to queue
        • Agents Status
        • Agent Statistics
    • Tools / Settings
      • Manage Phone Lines
      • Add 911 Address
      • SMS
      • International Calling
      • Outbound Rates
      • Manage Recordings
        • AI Text-to-Speech Feature
      • Global Settings
        • Daily Spent Control
      • Voicemail Greetings
      • CNAM
    • My Account
      • Profile
      • Change Password:
      • Add Balance
      • Payment History
      • Vouchers
      • Invoices
      • Auto Refill
      • Logout
  • How To's
    • Set up BLF
    • Register a New Account
    • Setup Call Forwarding
      • Call Forwarding to an Extension
      • Call Forwarding Manually to a Cell Phone
    • Dial-By-Name Directory
    • Voicemail
      • Setting up the Voicemail Menu
      • Accessing Voicemail
      • Navigate through the Voicemail Menu
    • Provisioning
      • Cisco 8841
    • Setup Speed Dial
    • Cebod Telecom Free Applications
      • MS Windows Desktop Softphone
      • Mac Desktop Softphone
      • Apple IOS Mobile App
      • Android Mobile App
      • Desktop SMS/MMS Application
      • Click to Call Browser Extension
    • GS Wave
    • Setting Up Whisper Announcement
  • Enable Call Recording
  • Features
    • Manage Phone Features
      • Call Block
      • Call transfer
      • Call Queue
      • Call Center
      • Active Call Features
      • Ring Groups
      • Call Forward
      • Call Recording
      • Call Park
      • Paging
      • Voicemail
      • Call Monitoring
      • Hide Caller ID
    • Missed Call SMS
    • Missed Call Email Notification
    • 3-Way Calling
    • Conference Bridge
    • Setting up Time Condition
    • Setup Email FAX - Incoming
    • Sending eFax using email
  • API
    • Voice API
    • Quick Start
      • Identify Caller
      • Collect Response
    • didML reference doc
      • Voice API reference params
      • Voice API response
      • didML Verbs
        • <dial>
          • <client>
          • <conference>
          • <number>
          • <queue>
          • <sip>
        • <enqueue>
        • <fax>
        • <gather>
        • <hangup>
        • <pause>
        • <play>
        • <postcall>
        • <record>
        • <recordcall>
        • <redirect>
        • <reject>
        • <say>
        • <sms>
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  1. How To's
  2. Setup Call Forwarding

Call Forwarding to an Extension

Don’t let your business calls go unanswered. With our Call Forwarding feature you can now automatically forward calls to multiple phones.

If you want the calls to be directly forwarded from an extension, you can set up call forwarding from the extension, so that when a call in incoming, it will check where the routing is set to before connecting it. The different key combinations that you can use to forward or route the calls are as follows:

Call Forward from Extension– Press*72 Cancel Call Forward- Press *73

You can set up call forwarding based on a condition. to set up forwarding when no one answers the call : Call Forward on No Answer– Press *74 Cancel Call Forward on No Answer– Press *75

Directly setup call forwarding for a particular extension: Call Forward from any station– Press *76 Cancel Call Forward from other extension– Press *77

Missing Call forward phone number *78 and Cancel *79

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Last updated 1 year ago

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