> For the complete documentation index, see [llms.txt](https://docs.cebodtelecom.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.cebodtelecom.com/features/manage-phone-features/call-recording.md).

# Call Recording

You can enable call recording on your Phone Numbers. Use it to collect valuable data on the quality of service your customers are receiving and to ensure agents are adhering to company policies and procedures during the call.

<table data-card-size="large" data-view="cards" data-full-width="true"><thead><tr><th></th><th></th><th data-hidden></th></tr></thead><tbody><tr><td><strong>Call Record</strong></td><td>Press *2 from your phone while on call to record your phone conversation.</td><td></td></tr></tbody></table>

* You can access the recorded calls by logging into the Cebod Telecom Portal from the section **Activities -> Call Records**.&#x20;


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.cebodtelecom.com/features/manage-phone-features/call-recording.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.