> For the complete documentation index, see [llms.txt](https://docs.cebodtelecom.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.cebodtelecom.com/features/manage-phone-features/call-center.md).

# Call Center

<table data-card-size="large" data-view="cards"><thead><tr><th></th><th></th><th data-hidden></th></tr></thead><tbody><tr><td><strong>Agent Login</strong></td><td>Dial *41</td><td></td></tr><tr><td><strong>Agent Logoff</strong></td><td>Dial *42</td><td></td></tr><tr><td><strong>Agent On Break</strong></td><td>Dial *43</td><td></td></tr><tr><td><strong>Agent Available on Demand</strong></td><td>Dial *44</td><td></td></tr><tr><td><strong>After Call Work (ACW)</strong></td><td>Dial *31</td><td></td></tr><tr><td><strong>Lunch Break</strong> </td><td>Dial *32</td><td></td></tr><tr><td><strong>Scheduled Break</strong></td><td>Dial *33</td><td></td></tr><tr><td><strong>Training</strong></td><td>Dial *34</td><td></td></tr><tr><td><strong>Not Ready</strong></td><td>Dial *35</td><td></td></tr><tr><td><strong>Technical Issue</strong></td><td>Dial *36</td><td></td></tr><tr><td><strong>Meeting</strong></td><td>Dial *37</td><td></td></tr></tbody></table>