Manage Recordings

Automated Recordings are used everywhere in the phone system. In this section, you can manage all recordings, and upload wave files to the system. These recording/files can be used for groups, IVR, announcements etc. To add a new recording, click on “Add Recording.”

File Name: Choose an easy to remember name.

File Type: Recording or Template. (Recordings are audio files, templates are email templates used in post call events).

How you want to record: You can upload a prerecorded wave file, or you can use our automated Text-to-speech engine. Click on “Create New” and your recording is there.

You also have the option to create AI-generated text-to-speech recordings, providing a more realistic and interactive experience with a human-like voice. Follow the next page for information and instructions.