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Dial-By-Name Directory

By default, the dial by Name directory announces your name letter by letter. To update the dial-by-name directory to announce the name as a whole instead of letter by letter, please follow these steps:

  1. 1.
    Dial *98 from any extension in the office or enter your extension number from your phone.
  2. 2.
    Enter your extension number and voicemail password when prompted.
  3. 3.
    Press 5 to access advanced options.
  4. 4.
    Press 3 to record your first and last name.
  5. 5.
    Follow the prompts to record your name as a whole.
  6. 6.
    Save the recording and exit the voicemail system.
Once you have completed these steps, the dial-by-name directory will announce names as a whole instead of letter by letter. If you have any further questions or need assistance, please don't hesitate to contact us.
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Last modified 4mo ago