- 1.Dial *98 from any extension in the office or enter your extension number from your phone.
- 2.Enter your extension number and voicemail password when prompted.
- 3.Press 5 to access advanced options.
- 4.Press 3 to record your first and last name.
- 5.Follow the prompts to record your name as a whole.
- 6.Save the recording and exit the voicemail system.
Once you have completed these steps, the dial-by-name directory will announce names as a whole instead of letter by letter. If you have any further questions or need assistance, please don't hesitate to contact us.