Daily Spent Control

The Daily Spent control allows administrators to manage and monitor daily call spending using configurable limits and automated email alerts.

Navigation: Go to Tools/Settings > Global Settings

Configuration Options:

• Daily Spend Limit (in $): Specifies the maximum dollar amount allowed to be spent on calls per day.

• Daily Spent Warning Alert (in %): Sets the percentage threshold of the daily spend limit at which a warning email is triggered.

  • Alerts are sent every hour once this threshold is reached.

• Daily Spent Critical Alert (in %): Sets the percentage threshold for a critical alert email.

  • Alerts are sent every 10 minutes once this threshold is crossed.

Notes:

• Limits apply only to call-related spending.

• Settings are customizable to suit user requirements.

• Emails are sent to both the admin and all user-admin email addresses.