Daily Spent Control
The Daily Spent control allows administrators to manage and monitor daily call spending using configurable limits and automated email alerts.
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The Daily Spent control allows administrators to manage and monitor daily call spending using configurable limits and automated email alerts.
Last updated
Was this helpful?
Navigation: Go to Tools/Settings > Global Settings
Configuration Options:
Daily Spend Limit (in $): Specifies the maximum dollar amount allowed to be spent on calls per day.
Daily Spent Warning Alert (in %): Sets the percentage threshold of the daily spend limit at which a warning email is triggered.
Alerts are sent every hour once this threshold is reached.
Daily Spent Critical Alert (in %): Sets the percentage threshold for a critical alert email.
Alerts are sent every 10 minutes once this threshold is crossed.
Limits apply only to call-related spending.
Settings are customizable to suit user requirements.
Emails are sent to both the admin and all user-admin email addresses.