Cebod Telecom
  • Introduction
  • Customer Onboarding
  • FAQs (Frequently Asked Questions)
  • Cebod Telecom Web Portal
    • Dashboard
    • Activities
      • Call records
      • Messages
      • Active calls
      • SMS records
      • Faxes
    • Phone System
      • Phone Numbers
      • IVR (Auto Receptionist)
      • Users (Extensions)
        • Dynamic Caller ID
      • Manage Devices
      • Manage Groups
      • Manage Conferences
      • Postcall Actions
      • Webhooks
      • Time Conditions
      • Call Blocking
      • Call Center
        • Active Calls
        • Agents
        • Queue
        • Agents to queue
        • Agents Status
        • Agent Statistics
    • Tools / Settings
      • Manage Phone Lines
      • Add 911 Address
      • SMS
      • International Calling
      • Outbound Rates
      • Manage Recordings
        • AI Text-to-Speech Feature
      • Global Settings
        • Daily Spent Control
      • Voicemail Greetings
      • CNAM
    • My Account
      • Profile
      • Change Password:
      • Add Balance
      • Payment History
      • Vouchers
      • Invoices
      • Auto Refill
      • Logout
  • How To's
    • Set up BLF
    • Register a New Account
    • Setup Call Forwarding
      • Call Forwarding to an Extension
      • Call Forwarding Manually to a Cell Phone
    • Dial-By-Name Directory
    • Voicemail
      • Setting up the Voicemail Menu
      • Accessing Voicemail
      • Navigate through the Voicemail Menu
    • Provisioning
      • Cisco 8841
    • Setup Speed Dial
    • Cebod Telecom Free Applications
      • MS Windows Desktop Softphone
      • Mac Desktop Softphone
      • Apple IOS Mobile App
      • Android Mobile App
      • Desktop SMS/MMS Application
      • Click to Call Browser Extension
    • GS Wave
    • Setting Up Whisper Announcement
  • Enable Call Recording
  • Features
    • Manage Phone Features
      • Call Block
      • Call transfer
      • Call Queue
      • Call Center
      • Active Call Features
      • Ring Groups
      • Call Forward
      • Call Recording
      • Call Park
      • Paging
      • Voicemail
      • Call Monitoring
      • Hide Caller ID
    • Missed Call SMS
    • Missed Call Email Notification
    • 3-Way Calling
    • Conference Bridge
    • Setting up Time Condition
    • Setup Email FAX - Incoming
    • Sending eFax using email
  • API
    • Voice API
    • Quick Start
      • Identify Caller
      • Collect Response
    • didML reference doc
      • Voice API reference params
      • Voice API response
      • didML Verbs
        • <dial>
          • <client>
          • <conference>
          • <number>
          • <queue>
          • <sip>
        • <enqueue>
        • <fax>
        • <gather>
        • <hangup>
        • <pause>
        • <play>
        • <postcall>
        • <record>
        • <recordcall>
        • <redirect>
        • <reject>
        • <say>
        • <sms>
Powered by GitBook
On this page

Was this helpful?

  1. API
  2. didML reference doc
  3. didML Verbs

<record>

Role: gives an option to record the message.

Use: The use of <record> is to prompt the user for recording their voice message.

  • Number not answered – Say when the number that caller has dialed in is unanswered, then the system will prompt them to leave a voicemail.

Attributes

Attribute

Value

Default

Action

callback URL

None

Method

Post

None

fileID

VARCHAR

UUID(Universal Unique Identifier)

maxlength (Seconds)

Integer

180 seconds

confirmrecording

0 or 1

0

If action URL is passed, we will send the recording information in the response to the Callback URL. The recording will be stored on our server and we will provide the link (recordingurl).

“RecordingUrl=”..recordingurl..”&callid=”..UUID..”dialednumber=”..DIALED_NUMBER..”&callerid=”..caller_id_number..”&callername=”..caller_id_name.

Example Code to prompt user to record their message:

<Response>
<Say>Please Record your message.</Say>
<Record maxLength="30" action="playrecording.xml"/>
</Response>

Once the message has been recorded it will be played back to the user.

<Response>
        <Say>Now listen to what you just recorded.</Say>
    <Play>http://example.com/recording.mp3</Play>
        <Say>Goodbye.</Say>
</Response>

Special record attribute “confirmrecording” give the caller an option to listen to the recording and if they want they can re-record the message.

<Response>
<Say>Please Record your message.</Say>
<Record maxLength="30" confirmrecording ="1" action="playrecording.xml"/>
</Response>

Previous<postcall>Next<recordcall>

Last updated 6 years ago

Was this helpful?