Time Conditions

Go to Manage Phone System -> Time conditions.

You can create custom time based routing for incoming calls. For example, if you want the call to go to an IVR during office hours, and go to a voicemail during weekends, click on “Create New Time Condition”, and fill in the time for each day.

To Create a Time Group, Enter the "Time Group Name" and select your Time Zone. Click on "Create New Time Group".

To create a new Time Condition for your office, select "Add Time Condition".

Here, enter the details for the new time condition like :

  1. Time : The Start and Stop time of this time condition.

  2. Week Day : The week days from Monday to Sunday when you want this time condition to apply.

  3. Month Day : The Month day or the dates when you want the time condition to be active.

  4. Month : The Months when the time condition will be active.

  5. Destination Type : You can choose a destination type from Direct to VM, Extension, Fax, Group, etc.

  6. Destination : You can specify the destination by choosing from this drop down menu.

Click on Save Changes to save your Time Condition.

Follow this link to Activate or Deactivate a time condition directly from your IP Phone.

pageSetting up Time Condition

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