Cebod Telecom
  • Introduction
  • Customer Onboarding
  • FAQs (Frequently Asked Questions)
  • Cebod Telecom Web Portal
    • Dashboard
    • Activities
      • Call records
      • Messages
      • Active calls
      • SMS records
      • Faxes
    • Phone System
      • Phone Numbers
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      • Users (Extensions)
        • Dynamic Caller ID
      • Manage Devices
      • Manage Groups
      • Manage Conferences
      • Postcall Actions
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      • Time Conditions
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        • Agent Statistics
    • Tools / Settings
      • Manage Phone Lines
      • Add 911 Address
      • SMS
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        • AI Text-to-Speech Feature
      • Global Settings
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    • My Account
      • Profile
      • Change Password:
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  • How To's
    • Set up BLF
    • Register a New Account
    • Setup Call Forwarding
      • Call Forwarding to an Extension
      • Call Forwarding Manually to a Cell Phone
    • Dial-By-Name Directory
    • Voicemail
      • Setting up the Voicemail Menu
      • Accessing Voicemail
      • Navigate through the Voicemail Menu
    • Provisioning
      • Cisco 8841
    • Setup Speed Dial
    • Cebod Telecom Free Applications
      • MS Windows Desktop Softphone
      • Mac Desktop Softphone
      • Apple IOS Mobile App
      • Android Mobile App
      • Desktop SMS/MMS Application
      • Click to Call Browser Extension
    • GS Wave
    • Setting Up Whisper Announcement
  • Enable Call Recording
  • Features
    • Manage Phone Features
      • Call Block
      • Call transfer
      • Call Queue
      • Call Center
      • Active Call Features
      • Ring Groups
      • Call Forward
      • Call Recording
      • Call Park
      • Paging
      • Voicemail
      • Call Monitoring
      • Hide Caller ID
    • Missed Call SMS
    • Missed Call Email Notification
    • 3-Way Calling
    • Conference Bridge
    • Setting up Time Condition
    • Setup Email FAX - Incoming
    • Sending eFax using email
  • AI Agent
  • API
    • Voice API
    • Quick Start
      • Identify Caller
      • Collect Response
    • didML reference doc
      • Voice API reference params
      • Voice API response
      • didML Verbs
        • <dial>
          • <client>
          • <conference>
          • <number>
          • <queue>
          • <sip>
        • <enqueue>
        • <fax>
        • <gather>
        • <hangup>
        • <pause>
        • <play>
        • <postcall>
        • <record>
        • <recordcall>
        • <redirect>
        • <reject>
        • <say>
        • <sms>
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  1. API

Voice API

This document is designed to help you understand how you can control a phone call using the application built in your system in your preferred programming language.

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Last updated 3 years ago

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Requirements to build your Voice and SMS API

Before you proceed with the Cebod Telecom developers kit you will need the following:

  • An account with Cebod Telecom: Register here:

  • A Phone number from Cebod Telecom: You can purchase the phone number from account dashboard

  • A web URL on your end: This URL will be used by Cebod Telecom to make a connection.

How Cebod Telecom voice platform communicates with your application?

As soon as the call hits the Cebod Telecom network, Cebod Telecom will make either get or post a request to the web URL that is identified by you.

  • GET: We will pass the call-related information in the URL.

  • POST: We will submit the call-related information in a form.

Introduction to didML?

didML is an acronym for Cebod Telecom Markup Language. didML defines a set of rules for encoding phone calls. You can use the programming language of your choice and by following instructions as laid by didML you can initiate and control Calls in real-time.

Here is how it works:-

  • Say you have configured to http://www.example.com/call.php

  • When someone calls Cebod Telecom will then.

  • Cebod Telecom looks for instructions from example.com/call.php

  • Your web server will respond with the set of instructions that the phone system will execute. It will communicate with the user as the user responds to prompts by pressing keys on the phone.

  • Example didML Code

An example of a didML code:

<?xml version="1.0" encoding="UTF-8"?> 
    <Response>     
        <dial>19499300360</dial>
    </Response>
https://portal.cebodtelecom.com/register
9998887777
9998887777