> For the complete documentation index, see [llms.txt](https://docs.cebodtelecom.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.cebodtelecom.com/overview/cebod-telecom-free-applications/setup-cebod-pc-dialer.md).

# MS Windows Desktop Softphone

Configure Cebod VoIP Softphone for Windows

### Download any one of the following versions of the desktop application.

| Application Version                                                                                                 | Description (Use Case)                                                                             |
| ------------------------------------------------------------------------------------------------------------------- | -------------------------------------------------------------------------------------------------- |
| <p><a href="https://www.cebodtelecom.com/Cebod-Dialer-EXE-3.21.9.zip"><strong>EXE Installer</strong></a></p><p></p> | The most commonly used version; is suitable for standard installations with a user-friendly setup. |
| [**MSI Installer**](https://www.cebodtelecom.com/Cebod-Dialer-MSI-3.21.9.zip)                                       | Ideal for bulk deployment or managed installations via IT/admin tools                              |

### Instructions for installation and configuration of Cebod Dialer

Unzip and open the downloaded file.&#x20;

![Cebod Softphone Account Setup](https://1128185770-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LYT_KLa68bpbaUhamSb%2F-LYhHGTiDauOn_HlmuN2%2F-LYhJ2P5Eepl8Os54GCt%2FCebod%20Softphone.jpg?alt=media\&token=2776dc56-61fa-408b-9038-d6e8484eea91)

You need the Company Phone Number, Extension Number and Web password. Ask your account administrator for this information if you do not have it already.&#x20;

![Cebod VoIP Softphone Configuration](https://1128185770-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LYT_KLa68bpbaUhamSb%2F-LYhHGTiDauOn_HlmuN2%2F-LYhJM3RM_OIxjgYwEpU%2FCebod%20Softphone%20Account%20Setup.jpg?alt=media\&token=0ae4121f-6656-41cc-99d1-5326c6532933)

Enter the information and click on Save.&#x20;

This is how the Cebod Desktop Dialer looks. You can make calls from here.

![](https://1128185770-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LYT_KLa68bpbaUhamSb%2F-Lex3COkDFf3EwKlLq9S%2F-Lex3Pw4KkJp0djovzUx%2Fsoftphone.png?alt=media\&token=ce1d524a-cb58-4ce8-995a-ccabfd61084b)

When you are **"Online"**, you can check the online icon at the bottom of the *Cebod Dialer* window.&#x20;

You can check the call history as well.

![](https://1128185770-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LYT_KLa68bpbaUhamSb%2F-LexALp4c4vUt73wlIVN%2F-LexATVcYAhgj6KAlQ_1%2Fhistoryedited.png?alt=media\&token=7db12f59-6fb0-40ab-96f5-705adea882a6)

{% content-ref url="/pages/Pc2m5hOBeYPMIb0PnrLt" %}
[Dialer Features for Call Center Agents](/new/manage-phone-system/call-center/dialer-features-for-call-center-agents.md)
{% endcontent-ref %}