# MS Windows Desktop Softphone

### Download any one of the following versions of the desktop application.

| Application Version                                                                                                 | Description (Use Case)                                                                             |
| ------------------------------------------------------------------------------------------------------------------- | -------------------------------------------------------------------------------------------------- |
| <p><a href="https://www.cebodtelecom.com/Cebod-Dialer-EXE-3.21.9.zip"><strong>EXE Installer</strong></a></p><p></p> | The most commonly used version; is suitable for standard installations with a user-friendly setup. |
| [**MSI Installer**](https://www.cebodtelecom.com/Cebod-Dialer-MSI-3.21.9.zip)                                       | Ideal for bulk deployment or managed installations via IT/admin tools                              |

### Instructions for installation and configuration of Cebod Dialer

Unzip and open the downloaded file.&#x20;

![Cebod Softphone Account Setup](/files/-LYhJ2P5Eepl8Os54GCt)

You need the Company Phone Number, Extension Number and Web password. Ask your account administrator for this information if you do not have it already.&#x20;

![Cebod VoIP Softphone Configuration](/files/-LYhJM3RM_OIxjgYwEpU)

Enter the information and click on Save.&#x20;

This is how the Cebod Desktop Dialer looks. You can make calls from here.

![](/files/-Lex3Pw4KkJp0djovzUx)

When you are **"Online"**, you can check the online icon at the bottom of the *Cebod Dialer* window.&#x20;

You can check the call history as well.

![](/files/-LexATVcYAhgj6KAlQ_1)

{% content-ref url="/pages/Pc2m5hOBeYPMIb0PnrLt" %}
[Dialer Features for Call Center Agents](/new/manage-phone-system/call-center/dialer-features-for-call-center-agents.md)
{% endcontent-ref %}


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