> For the complete documentation index, see [llms.txt](https://docs.cebodtelecom.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.cebodtelecom.com/overview/setting-up-whisper-announcement.md).

# Setting Up Whisper Announcement

To enable whisper announcements for specific phone numbers in your system, follow these steps:

**Step 1: Create or Upload Recording**

* Navigate to the "Tools/Settings" section in your admin dashboard.
* Select "Manage Recording" from the options provided.
* Here, you can either create a new recording or upload an existing one. The recording should contain the location name announcement that you want to use for the whisper feature.

Learn more here: [Manage Recordings](/new/tools-settings/manage-recordings.md)

**Step 2: Configure Whisper Settings**

* Proceed to the "Phone System" section in your admin dashboard.
* Click on "Phone Numbers" to view the list of phone numbers in your system.
* Locate the phone number for which you want to enable the whisper feature.
* Under the "Action" tab, click on the eye icon (details) to access the phone number's settings.
* Click "Advance Options."
* In the Advanced Options menu, locate the setting labelled "Whisper" and set it to "Yes."
* Next, specify the previously created/uploaded recording file containing the location name announcement as the **whisper file**.
* Click Update to apply the settings.&#x20;

<figure><img src="/files/MsUcMuFjKaBCmPL3Yx1m" alt=""><figcaption></figcaption></figure>

Once you have completed these steps, the whisper announcement will be enabled for the specified phone number. When a call is received on this number, the system will play the configured whisper message before connecting the call, providing the recipient with additional context or information about the incoming call.
