Cebod Telecom
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Introduction
Cebod Telecom Web Portal
Dashboard
Activities
Phone System
Phone Numbers
IVR (Auto Receptionist)
Users (Extensions)
Manage Devices
Manage Groups
Manage Conferences
Postcall Actions
Webhooks
Time Conditions
Call Blocking
Call Center
Active Calls
Agents
Queue
Agents to queue
Agents Status
Agent Statistics
Tools / Settings
My Account
How To's
Set up BLF
Register a New Account
Setup Call Forwarding
Dial-By-Name Directory
Voicemail
Provisioning
Setup Speed Dial
Cebod Telecom Free Applications
MS Windows Desktop Softphone
Mac Desktop Softphone
Apple IOS Mobile App
Android Mobile App
Desktop SMS/MMS Application
Click to Call Browser Extension
GS Wave
Features
Missed Call SMS
3-Way Calling
Conference Bridge
Setting up Time Condition
Call Monitoring
Active Call Features
Setup Email FAX - Incoming
Sending eFax using email
API
Voice API
Quick Start
didML reference doc
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Call Center
The
Call center
feature on Cebod Telecom can handle the
call
volume of an entire call center.
Here you can manage the following:
Active Calls
Agents
Queue
Agents to queue
Agents Status
Agent Statistics
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Call Blocking
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Active Calls
Last modified
1yr ago