# Call Center

The **Call center** feature on Cebod Telecom can handle the call volume of an entire call center.

![](https://lh6.googleusercontent.com/ZXFExIbPQArODqXp9-HiU3ZHWk4ACufLINKrxbQyO-tJ2wAgPlzPY_EVvCkqvQv1wzP0VIqVkDlaKJApopUh1Qm3ycnsEiT9UG3UnlcHZdyEEpWIa0JmjmSEITSoiGC8Spci0lpv)

### Here you can manage the following:

{% content-ref url="/pages/-LkOpJdNoA-6-Xq\_Y\_KO" %}
[Active Calls](/new/manage-phone-system/call-center/active-calls.md)
{% endcontent-ref %}

{% content-ref url="/pages/-LkOpIpwccOwouY8SVnA" %}
[Agents](/new/manage-phone-system/call-center/agents.md)
{% endcontent-ref %}

{% content-ref url="/pages/-LkOpI8t1IJfx136g1kv" %}
[Queue](/new/manage-phone-system/call-center/queue.md)
{% endcontent-ref %}

{% content-ref url="/pages/-LkOvtHeZibuztDWeBvR" %}
[Agents to queue](/new/manage-phone-system/call-center/agents-to-queue.md)
{% endcontent-ref %}

{% content-ref url="/pages/-LkOyXomMIa4LWyM6rki" %}
[Agents Status](/new/manage-phone-system/call-center/agents-status.md)
{% endcontent-ref %}

{% content-ref url="/pages/-LkOzUxj7vhWCdga-SWK" %}
[Agent Statistics](/new/manage-phone-system/call-center/agent-statistics.md)
{% endcontent-ref %}


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.cebodtelecom.com/new/manage-phone-system/call-center.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.