> For the complete documentation index, see [llms.txt](https://docs.cebodtelecom.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.cebodtelecom.com/new/manage-phone-system/call-center.md).

# Call Center

The **Call center** feature on Cebod Telecom can handle the call volume of an entire call center.

![](https://lh6.googleusercontent.com/ZXFExIbPQArODqXp9-HiU3ZHWk4ACufLINKrxbQyO-tJ2wAgPlzPY_EVvCkqvQv1wzP0VIqVkDlaKJApopUh1Qm3ycnsEiT9UG3UnlcHZdyEEpWIa0JmjmSEITSoiGC8Spci0lpv)

### Here you can manage the following:

{% content-ref url="/pages/-LkOpJdNoA-6-Xq\_Y\_KO" %}
[Active Calls](/new/manage-phone-system/call-center/active-calls.md)
{% endcontent-ref %}

{% content-ref url="/pages/-LkOpIpwccOwouY8SVnA" %}
[Agents](/new/manage-phone-system/call-center/agents.md)
{% endcontent-ref %}

{% content-ref url="/pages/-LkOpI8t1IJfx136g1kv" %}
[Queue](/new/manage-phone-system/call-center/queue.md)
{% endcontent-ref %}

{% content-ref url="/pages/-LkOvtHeZibuztDWeBvR" %}
[Agents to queue](/new/manage-phone-system/call-center/agents-to-queue.md)
{% endcontent-ref %}

{% content-ref url="/pages/-LkOyXomMIa4LWyM6rki" %}
[Agents Status](/new/manage-phone-system/call-center/agents-status.md)
{% endcontent-ref %}

{% content-ref url="/pages/-LkOzUxj7vhWCdga-SWK" %}
[Agent Statistics](/new/manage-phone-system/call-center/agent-statistics.md)
{% endcontent-ref %}