Cebod Telecom
  • Introduction
  • Customer Onboarding
  • FAQs (Frequently Asked Questions)
  • Cebod Telecom Web Portal
    • Dashboard
    • Activities
      • Call records
      • Messages
      • Active calls
      • SMS records
      • Faxes
    • Phone System
      • Phone Numbers
      • IVR (Auto Receptionist)
      • Users (Extensions)
        • Dynamic Caller ID
      • Manage Devices
      • Manage Groups
      • Manage Conferences
      • Postcall Actions
      • Webhooks
      • Time Conditions
      • Call Blocking
      • Call Center
        • Active Calls
        • Agents
        • Queue
        • Agents to queue
        • Agents Status
        • Agent Statistics
    • Tools / Settings
      • Manage Phone Lines
      • Add 911 Address
      • SMS
      • International Calling
      • Outbound Rates
      • Manage Recordings
        • AI Text-to-Speech Feature
      • Global Settings
        • Daily Spent Control
      • Voicemail Greetings
      • CNAM
    • My Account
      • Profile
      • Change Password:
      • Add Balance
      • Payment History
      • Vouchers
      • Invoices
      • Auto Refill
      • Logout
  • How To's
    • Set up BLF
    • Register a New Account
    • Setup Call Forwarding
      • Call Forwarding to an Extension
      • Call Forwarding Manually to a Cell Phone
    • Dial-By-Name Directory
    • Voicemail
      • Setting up the Voicemail Menu
      • Accessing Voicemail
      • Navigate through the Voicemail Menu
    • Provisioning
      • Cisco 8841
    • Setup Speed Dial
    • Cebod Telecom Free Applications
      • MS Windows Desktop Softphone
      • Mac Desktop Softphone
      • Apple IOS Mobile App
      • Android Mobile App
      • Desktop SMS/MMS Application
      • Click to Call Browser Extension
    • GS Wave
    • Setting Up Whisper Announcement
  • Enable Call Recording
  • Features
    • Manage Phone Features
      • Call Block
      • Call transfer
      • Call Queue
      • Call Center
      • Active Call Features
      • Ring Groups
      • Call Forward
      • Call Recording
      • Call Park
      • Paging
      • Voicemail
      • Call Monitoring
      • Hide Caller ID
    • Missed Call SMS
    • Missed Call Email Notification
    • 3-Way Calling
    • Conference Bridge
    • Setting up Time Condition
    • Setup Email FAX - Incoming
    • Sending eFax using email
  • API
    • Voice API
    • Quick Start
      • Identify Caller
      • Collect Response
    • didML reference doc
      • Voice API reference params
      • Voice API response
      • didML Verbs
        • <dial>
          • <client>
          • <conference>
          • <number>
          • <queue>
          • <sip>
        • <enqueue>
        • <fax>
        • <gather>
        • <hangup>
        • <pause>
        • <play>
        • <postcall>
        • <record>
        • <recordcall>
        • <redirect>
        • <reject>
        • <say>
        • <sms>
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  1. How To's

GS Wave

PreviousClick to Call Browser ExtensionNextSetting Up Whisper Announcement

Last updated 6 years ago

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Follow these steps to create a new extension and configure. To configure the SIP extension, you will need the following.

  1. Extension, Username, Domain and Password. Use an existing extension or create a new.

  2. iPhone or Android Phone.

  3. Download the Grandstream Wave from the App Store.

  4. iPhone or Android Phone.

  5. Configure the Phone app.

Create Extension

  • Login in your account. Go to Phone Numbers -> Users and Extensions.

  • Create a new Extension, Click on "Add New".

  • Fill the Form with Extension number (it must be new 3-5 digit numbers), Name, Last Name, and Email. Select the Company number. This will be the caller ID, when the extension dials outside.

  • Click on Create and the new user extension is ready to use. Password will be emailed to main admin email account.

  • You can get the domain from Tools/Settings -> Global settings and click on "Get Customer Domain".

  • You can see that the new extension is created in the portal.

Configuring the Grandstream Phone App

1.Download Grandstream Phone App for iPhone or Android.

2.Open the App and go to Settings.

3.Click on Account Settings and then click on (+) on top right.

4.Click on SIP Account

5.Configure SIP Account

  • Account Name: Choose any name or extension number. To explain, we used extension number 116.

  • SIP Server: This is your main account name. (All words should be in lowercase)

  • SIP User ID: Choose any extension number to configure. For example, 116.

  • SIP Authentication ID: Same as SIP User ID.

  • Password: Password that you received through email. Password must be hidden.

  • Voicemail User ID: Same as SIP User ID.

Once all the information is entered, click on ✓ in the top right corner

6.Go back to the account settings and your account should be configured. First, the dot will be Red and then it should turn Green.

If it doesn’t turn green after few seconds, please check your internet connection or SIP server/ password entered.

7.To make sure its configured with the phone system, dial your own extension and should hear the prompt, “Please enter you password”. Default voicemail password is same as extension.

An Example SIP Account.