# GS Wave

Follow these steps to create a new extension and configure. To configure the SIP extension, you will need the following. 

1. Extension, Username, Domain and Password. Use an existing extension or create a new.
2.  iPhone or Android Phone.
3. Download the Grandstream Wave from the App Store. 
4. iPhone or Android Phone.
5. Configure the Phone app.

**Create Extension** 

* Login in your account. Go to *Phone Numbers* -> *Users and Extensions.*
* Create a new Extension, Click on **"Add New".**

![](https://1128185770-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LYT_KLa68bpbaUhamSb%2F-L_rk199afxFqXyo0YQV%2F-L_rl5AmgMwtIfhNEb1h%2Fuser%20extension-2.png?alt=media\&token=18d0d4ec-1f1f-4561-a235-7fa2e7af6fc9)

* Fill the Form with Extension number (it must be new 3-5 digit numbers), *Name, Last Name,* and *Email*. Select the *Company number*. This will be the caller ID, when the extension dials outside.

![](https://1128185770-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LYT_KLa68bpbaUhamSb%2F-L_rk199afxFqXyo0YQV%2F-L_rlJxkBEDMy8B5LsD9%2Fuser%20extension-3.png?alt=media\&token=104e2ab1-2d26-456e-bce6-7e8c394fe0b3)

* Click on *Create* and the new user extension is ready to use. Password will be emailed to main admin email account.

![](https://1128185770-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LYT_KLa68bpbaUhamSb%2F-LaaXM7Wp6NOcX6Znzjn%2F-LaaXVPoiq0rSywqQ1LM%2F116.JPG?alt=media\&token=2d8c9a9d-7b3f-429d-a446-1d4ebfb8bf85)

* You can get the domain from *Tools/Settings -> Global settings* and click on **"Get Customer Domain"**.
* You can see that the new extension is created in the portal.

![](https://1128185770-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LYT_KLa68bpbaUhamSb%2F-LaaK_Qk-RRNA2Bc6Ihe%2F-LaaM0FTJZ-Fuqzm9772%2FCapture.JPG?alt=media\&token=ce07ce26-a202-416d-869d-568e7bbb82a1)

**Configuring the Grandstream Phone App** 

1.Download Grandstream Phone App for iPhone or Android.

<div align="center"><img src="https://1128185770-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LYT_KLa68bpbaUhamSb%2F-La_ezHmH_xnl-HkV9xY%2F-La_g4SfjgAqBPzH7d7X%2F2019-03-22%20(2).jpeg?alt=media&#x26;token=3c6a49fd-f5a7-4cd5-a9c4-50afe03e62f8" alt=""></div>

![](https://1128185770-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LYT_KLa68bpbaUhamSb%2F-La_ezHmH_xnl-HkV9xY%2F-La_gBf4bHRcCUPAmOi_%2F2019-03-22%20\(1\).jpeg?alt=media\&token=f34e69d2-8035-4df7-b23b-fb9351b1eb4d)

2.Open the App and go to **Settings**.

![](https://1128185770-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LYT_KLa68bpbaUhamSb%2F-La_ezHmH_xnl-HkV9xY%2F-La_g_dgzgtnEJ8KqpdO%2F2019-03-22%20\(3\).jpeg?alt=media\&token=a67356a7-335f-4886-8d78-ed6b7f547639)

3.Click on **Account Settings** and then click on **(+)** on top right.&#x20;

![](https://1128185770-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LYT_KLa68bpbaUhamSb%2F-La_ezHmH_xnl-HkV9xY%2F-La_gffkpJc7eyJExCgy%2F2019-03-22%20\(5\).jpeg?alt=media\&token=a2a86ab7-84d2-445b-b7ed-5fe464278b8a)

4.Click on **SIP Account**

![](https://1128185770-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LYT_KLa68bpbaUhamSb%2F-La_ezHmH_xnl-HkV9xY%2F-La_gmlA5sNN_AHADiX0%2F2019-03-22%20\(7\).jpeg?alt=media\&token=0c11e65e-bb1d-462a-b298-80df98484f40)

5.Configure SIP Account&#x20;

* **Account Name:** Choose any name or extension number. To explain, we used extension number 116.
* **SIP Server:** This is your main account name. (All words should be in lowercase)&#x20;
* **SIP User ID:** Choose any extension number to configure. For example, 116.
* **SIP Authentication ID:** Same as SIP User ID.
* **Password:** Password that you received through email. Password must be hidden.&#x20;
* **Voicemail User ID:** Same as SIP User ID.

Once all the information is entered, click on **✓** in the top right corner

![An Example SIP Account.](https://1128185770-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LYT_KLa68bpbaUhamSb%2F-La_ezHmH_xnl-HkV9xY%2F-La_gsfMkDsPWbl5h30G%2F2019-03-22%20\(6\).jpeg?alt=media\&token=9751a38c-92cb-4470-8fc6-8bfe187812b2)

6.Go back to the account settings and your account should be configured. First, the dot will be **Red** and then it should turn **Green**.&#x20;

If it doesn’t turn green after few seconds, please check your internet connection or SIP server/ password entered.

![](https://1128185770-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LYT_KLa68bpbaUhamSb%2F-La_ezHmH_xnl-HkV9xY%2F-La_h3z1QIT2Yxtpafj_%2F2019-03-22.jpeg?alt=media\&token=f11edf1a-913e-4421-bcfa-3d21359dd4b2)

![](https://1128185770-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LYT_KLa68bpbaUhamSb%2F-La_kC4MBlWpE7u2EIyZ%2F-La_kLzkWEmu0Yi7eVco%2F2019-03-22%20\(8\).jpeg?alt=media\&token=fe3a0a64-7656-40f9-8499-9a371f6f8ddc)

7.To make sure its configured with the phone system, dial your own extension and should hear the prompt, “Please enter you password”. Default voicemail password is same as extension.