Cebod Telecom
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Introduction
Cebod Telecom Web Portal
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How To's
Set up BLF
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Setup Speed Dial
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MS Windows Desktop Softphone
Mac Desktop Softphone
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Android Mobile App
Desktop SMS/MMS Application
Click to Call Browser Extension
GS Wave
Features
Missed Call SMS
3-Way Calling
Conference Bridge
Setting up Time Condition
Call Monitoring
Active Call Features
Setup Email FAX - Incoming
Sending eFax using email
API
Voice API
Quick Start
didML reference doc
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Call Monitoring

Call monitoring allows admin/manager to monitor the active calls
Steps to join active calls.
  • Dial *88{ExtensionNumber}
  • By Default you will join as silent.
  • Press 2 To Whisper to Agent
  • Press 1 to Whisper to Other Side.
  • Press 3 to talk to both parties
  • Press 0 to be Silent again.
Features - Previous
Setting up Time Condition
Next - Features
Active Call Features
Last modified 3yr ago
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