# Cebod Telecom Configuration

Cebod Telecom supports integration with Microsoft Teams using SIP trunking. This connection allows Teams users to make and receive calls through the Cebod Telecom network.

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#### **Teams-Enabled Direct Destination Setup**

This is the simpler approach for customers with Microsoft Teams licenses and Teams-enabled phone numbers with Cebod Telecom

**Steps**

1. **Enable Teams Integration**
   * If you have active Microsoft Teams licenses, contact Cebod Telecom support to **update your account URL** for Teams integration.
2. **Assign DIDs to Teams**
   * In your Cebod Telecom portal, navigate to **Phone System > Numbers (DIDs)**.
   * Set the **destination option** to **“Teams”**.
   * Select the DIDs that are Teams-enabled or already added to Teams.\ <br>

     <figure><img src="/files/YDr51zAm0DOQEWoF5xFI" alt=""><figcaption></figcaption></figure>
3. **Start Calling**
   * Once configured, your Teams users can make and receive calls directly using the Cebod Telecom phone numbers.

{% hint style="info" %}
You can also set the Teams number as a destination from other places, such as an IVR menu option, failover from a group, IVR call queue, or time-based routing, among others.
{% endhint %}

<figure><img src="/files/au9G1bIHMIffCqutTmTb" alt=""><figcaption><p>Teams as Destination in IVR</p></figcaption></figure>

<figure><img src="/files/JQHAWp544onZWHuBQAQh" alt=""><figcaption><p>Teams as Destination for Group Failover</p></figcaption></figure>

<figure><img src="/files/dnON1NebGz7EuLg9z5SN" alt=""><figcaption><p>Teams as Destination in Time based call forwarding</p></figcaption></figure>


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