Cebod Telecom Configuration

Cebod Telecom supports integration with Microsoft Teams using SIP trunking. This connection allows Teams users to make and receive calls through the Cebod Telecom network.

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Teams-Enabled Direct Destination Setup

This is the simpler approach for customers with Microsoft Teams licenses and Teams-enabled phone numbers with Cebod Telecom

Steps

1. Enable Teams Integration

   • If you have active Microsoft Teams licenses, contact Cebod Telecom support to update your account URL for Teams integration.

2. Assign DIDs to Teams

   • In your Cebod Telecom portal, navigate to Phone System > Numbers (DIDs).

   • Set the destination option to “Teams”.

   • Select the DIDs that are Teams-enabled or already added to Teams.

     
3. Start Calling

   • Once configured, your Teams users can make and receive calls directly using the Cebod Telecom phone numbers.

You can also set the Teams number as a destination from other places, such as an IVR menu option, failover from a group, IVR call queue, or time-based routing, among others.

Teams as Destination in IVR

Teams as Destination for Group Failover

Teams as Destination in Time based call forwarding