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Cebod Telecom Configuration
Cebod Telecom supports integration with Microsoft Teams using SIP trunking. This connection allows Teams users to make and receive calls through the Cebod Telecom network.
Teams-Enabled Direct Destination Setup
This is the simpler approach for customers with Microsoft Teams licenses and Teams-enabled phone numbers with Cebod Telecom
Steps
Enable Teams Integration
If you have active Microsoft Teams licenses, contact Cebod Telecom support to update your account URL for Teams integration.
Assign DIDs to Teams
In your Cebod Telecom portal, navigate to Phone System > Numbers (DIDs).
Set the destination option to “Teams”.
Select the DIDs that are Teams-enabled or already added to Teams.
Start Calling
Once configured, your Teams users can make and receive calls directly using the Cebod Telecom phone numbers.
You can also set the Teams number as a destination from other places, such as an IVR menu option, failover from a group, IVR call queue, or time-based routing, among others.
Teams as Destination in IVR
Teams as Destination for Group Failover
Teams as Destination in Time based call forwarding
