Voicemail Transcription
The Voicemail Transcription feature converts voicemail audio messages into text, making it easier for users to quickly read and review messages without listening to the full recording.
Activation / Deactivation:
Navigate to Phone System > Users/Extensions.
Select and Edit the desired extension.
Set Enable Voicemail = True and under Voicemail Attach File in Email, select Transcribe.
Click Update to save the settings.
Delivery via Email:
Transcribed voicemails are sent to the email address associated with the extension.
Each email will include both the voicemail audio recording and the transcribed text.
Viewing via Dashboard:
Go to Activities > Messages.
Under the Transcription column, the text version of the voicemail will be displayed.
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