> For the complete documentation index, see [llms.txt](https://docs.cebodtelecom.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.cebodtelecom.com/new/tools-settings/sms/forwarding-sms-to-webhook.md).

# Forwarding SMS to Webhook

### Forwarding SMS to a Webhook

SMS forwarding allows incoming SMS messages to be automatically forwarded to an HTTP webhook, enabling your application to receive and process SMS messages in real time.

#### Configure SMS Forwarding

1. Navigate to **Tools/Settings > SMS**.
2. Under the **Actions** column, click the **Forward** icon for the phone number you want to configure.
3. In the forwarding options, select **HTTP URL** as the forwarding type.
4. Enter your application's webhook URL.
5. Click **Save** to apply the changes.

Once configured, all incoming SMS messages received on the selected phone number will be forwarded to the specified webhook URL.

<figure><img src="https://1128185770-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LYT_KLa68bpbaUhamSb%2Fuploads%2FRqW5aIdDlQGTAEcGW6hz%2Fimage.png?alt=media&amp;token=75995fa0-522d-4ff8-afd2-711b10b0fb5c" alt=""><figcaption></figcaption></figure>

#### Use Cases

* Integrate incoming SMS with your CRM or helpdesk system.
* Trigger automated workflows when an SMS is received.
* Process SMS messages using custom applications or AI services.
* Send SMS notifications to third-party platforms in real time.

#### Note

* Ensure your webhook URL is publicly accessible and capable of accepting HTTP POST requests.
* Verify that your application returns a successful HTTP response to acknowledge receipt of the webhook. Failure to do so may result in delivery retries, depending on the webhook configuration.
* You can update or disable SMS forwarding at any time by revisiting **Tools/Settings > SMS** and modifying the forwarding configuration.