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Forwarding SMS to Webhook
Forwarding SMS to a Webhook
SMS forwarding allows incoming SMS messages to be automatically forwarded to an HTTP webhook, enabling your application to receive and process SMS messages in real time.
Configure SMS Forwarding
Navigate to Tools/Settings > SMS.
Under the Actions column, click the Forward icon for the phone number you want to configure.
In the forwarding options, select HTTP URL as the forwarding type.
Enter your application's webhook URL.
Click Save to apply the changes.
Once configured, all incoming SMS messages received on the selected phone number will be forwarded to the specified webhook URL.
Use Cases
Integrate incoming SMS with your CRM or helpdesk system.
Trigger automated workflows when an SMS is received.
Process SMS messages using custom applications or AI services.
Send SMS notifications to third-party platforms in real time.
Note
Ensure your webhook URL is publicly accessible and capable of accepting HTTP POST requests.
Verify that your application returns a successful HTTP response to acknowledge receipt of the webhook. Failure to do so may result in delivery retries, depending on the webhook configuration.
You can update or disable SMS forwarding at any time by revisiting Tools/Settings > SMS and modifying the forwarding configuration.
