3. Creating Voice Route

The following steps describe how to create a voice route. Use these steps to create the pass-through voice routes.

In the left navigation of the Microsoft Teams admin centre, go to Voice > Direct Routing, and then select the Voice routes tab.

Click Add, and then enter a name and description for the voice route.

Set the priority and specify the dialled number pattern as per your service provider’s numbering plan.

To enrol SBC with the voice route, under SBCs enrolled, click Add SBCs, select the SBCs you want to enrol, and then click Apply.

To add PSTN usage records, under PSTN usage records, click Add PSTN usage, select the PSTN records you want to add, and then click Apply.

Click Save.