# 10. Inbound & Outbound Calling

{% hint style="info" %}
It is highly recommended to test Microsoft Teams Calling by making and receiving phone calls, and also checking it with basic features of the Microsoft phone system, such as call hold and call transfer (Blind and attendant).
{% endhint %}

<figure><img src="/files/DecBtHDEmF1IK8Z5E5eo" alt=""><figcaption><p>Inbound Call</p></figcaption></figure>

<figure><img src="/files/A9coRxXoGHWJbVw5xAS5" alt=""><figcaption><p>Outgoing Call</p></figcaption></figure>

<figure><img src="/files/2AB9AqdwMlBPe1Xp6oV9" alt=""><figcaption><p>Call Transfer</p></figcaption></figure>


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.cebodtelecom.com/microsoft-teams-integration/direct-routing-user-guide/voice-activation-and-setup/10.-inbound-and-outbound-calling.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.